Shipping policy
Shipping Policy
Thank you for shopping at Sedgebury. We are committed to delivering your order of T-Shirts & Tops, Pants & Trousers, and Skirts in a timely and secure manner. Please review our shipping policy below for details on how we process and deliver your purchases.
Shipping Method
We offer a single, reliable shipping option: Standard Shipping. This method is available for all orders placed on our website, regardless of the items selected or the delivery destination.
Shipping Costs
Shipping fees are calculated based on the total weight of your order and the delivery address. Please note that free shipping is not available for any orders. The exact shipping cost will be displayed at checkout before you complete your purchase.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive a confirmation email once your order has been shipped.
Delivery Time
Standard Shipping delivery times vary depending on your location. Estimated delivery windows are as follows:
- Domestic orders: 5–10 business days
- International orders: 10–20 business days
Please note that these are estimates and actual delivery times may be affected by customs clearance, weather conditions, or other unforeseen circumstances.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor the progress of your delivery through our carrier’s website. If you do not receive a tracking email within 5 business days of placing your order, please contact us at [email protected].
Shipping Restrictions
We currently ship to most countries worldwide. However, some remote areas or regions may have limited delivery options. If we are unable to deliver to your address, we will notify you promptly and provide a full refund for the shipping cost.
Lost or Damaged Items
If your order is lost or arrives damaged, please reach out to us at [email protected] within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and, if necessary, arrange a replacement or refund.
Contact Us
For any questions or concerns regarding your shipment, please email us at [email protected]. Our team is here to assist you.