Privacy policy

At Sedgebury, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, store, and safeguard your data when you visit our online store and purchase products such as T-Shirts & Tops, Pants & Trousers, and Skirts.

Information We Collect

We collect only the information necessary to process your orders and improve your shopping experience. This may include:

  • Personal Identification Information: Your name, billing and shipping address, and email address ([email protected]).
  • Payment Information: Credit card details or other payment method data, which are processed securely by our third-party payment providers. We do not store full payment card numbers on our servers.
  • Order Details: Information about the products you purchase, including sizes, colors, and quantities.
  • Technical Data: Your IP address, browser type, device information, and browsing behavior on our site, collected through cookies and similar technologies.

How We Use Your Information

We use your data solely for the following purposes:

  • To process and fulfill your orders, including shipping and delivery.
  • To communicate with you about your orders, returns, or inquiries via email at [email protected].
  • To improve our website, product offerings, and customer service.
  • To comply with legal obligations, such as tax and record-keeping requirements.
  • To send you promotional offers or updates only if you have explicitly opted in to receive such communications.

Data Storage and Retention

Your personal information is stored on secure servers located in data centers that comply with international security standards. We retain your data only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Typically, order-related data is kept for a period of up to 5 years after your last purchase, after which it is securely deleted or anonymized.

Data Protection and Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS protocols.
  • Secure storage with access controls and regular security audits.
  • Use of trusted third-party payment processors that comply with PCI DSS standards.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only with trusted service providers who assist us in operating our website and fulfilling orders, such as shipping carriers and payment processors. These partners are contractually obligated to keep your information confidential and use it only for the specific services they provide.

Your Rights

Under applicable privacy laws, you have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Object to or restrict the processing of your data.
  • Request a copy of your data in a portable format.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by law.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our site.

International Transfers

If you are accessing our site from outside the country where our servers are located, your data may be transferred to and processed in a different jurisdiction. We ensure that such transfers are conducted in compliance with applicable data protection laws, using appropriate safeguards such as standard contractual clauses.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or your personal data, please reach out to us at [email protected]. We are here to help and will address your inquiry promptly.